Alice and Olivia Reviews

1 star? How about zero. Want Covid? Buy these pieces of crap . Cute but absolutely no protection. 2 layers of thin, thin viscose (?). These aren’t for protection. They’re ffor cute. This company should be ashamed of their quest for profits over safety. I’m throwing mine away. Not even a a pocket for a filter. Hint: Honest Company makes a great mask if they’re still selling them. Or buy an FDA authorized (go to website FDA.gov for list) and wear a kn95 and stick this cute pos over it. Believe me, it has no protection. You’ll be able to breathe. And do not trust these Vogue or InStyle mask recommendations.

I absolutely love Alice + Olivia clothes and customer service. Exceptional customer service in NYC & ATL.
My warning to potential buyers of their suede pants...don’t buy them!! I wear a 00. In less than a year, they have stretched to fit a size 4 or more. It’s not about sizing, it’s that the pants stretch out and there’s no way to get them back to the original size. No leather/suede specialist can help. Tailoring is not an option either.
Spending over $900 for pants that are absolutely GORGEOUS when you first purchase, but unable to wear (unless you plan on gaining weight) is not something I want to do.
I’d rather spend $900+ on an amazing dress or something that will maintain its size.
Although my experience with the suede pants is extremely negative, I love the brand and will continue to shop at A+O.

I’ve purchased several of their face masks. The materials and quality are very inconsistent. I was disappointed that the first batch was made in China, but the prints were nice and they were comfortable. When I made a second purchase, (Made in Thailand), the material was different, I was sent a color I hadn’t even ordered, and the quality was very poor. I don’t recommend their face masks and won’t be buying anymore from them.

I resent that I have to give them even 1 Star - their customer service is the WORST I’ve ever dealt with in my entire life. I ordered a mask back in April 13th... I realized that my Apple Pay still had my old address on file right when I ordered, so I called customer service immediately after ordering to update my shipping address, but they refused to. Then I asked if they can just cancel the order so that I can place a new one with my correct address, but they refused to do that as well. It is now upon June 1st and I STILL have not received the mask (Not sure if they are aware that we have been in a PANDEMIC?!). I contacted customer service again and pleaded with them to cancel my order because I’ve already purchased and received 6 other masks from other companies while I’ve been waiting for A+O’s for the past 2 months... of course, they refused. I have been an avid A+O customer, I have so many of their shoes and clothes that I’ve bought in stores, but NO MORE... I will never buy a single item ever again and boycotting the brand for life because of their terrible customer service.